5405 Main St. Stephens City, VA 22655-0190
(540)869-4499

ABOUT US

The Flower Center
ADDRESS
5405 Main St.
 
Stephens City
 
VA 22655-0190
PHONE
(540) 869-4499
EMAIL

1976-2016

Celebrating 40 Years in Business!!

It has been our privilege to serve the Stephens City, Winchester and Frederick County areas for 40 years. Located in a historic building on Main Street in Stephens City, our homegrown flower shop is a continuation of over three generations of agricultural businesses in the Shenandoah Valley. The floral business is not just what we do, it’s our passion! We have over 100 years of combined floral experience, and three “Hokie” alumni on staff, with degrees in horticulture from Virginia Tech.

As a retail florist we are a member of some of the most respected industry affiliations in the country. Being a part of the Teleflora network we are able to send your order nationwide and overseas. For the past ten years we have been recognized by Teleflora as a Top 2000 Shop, out of 20,000 member flower shops. Our head-designer, Beth, is the past president of our local Teleflora Blue Ridge Floral Education Unit.  We are also members of the Society of American Florists (SAF), a national trade association that represents every avenue of our industry.

Quality, value and customer service are our top priorities. Our clients are amazed at the freshness of our bouquets and how long they last! With daily shipments we offer a wide selection of seasonal blooms, properly conditioned to ensure optimal vase life. Our designers are highly skilled in numerous design concepts, and we specialize in creating unique and stylish arrangements, catered to your tastes. Our friendly staff has extensive floral knowledge and we are committed to helping you create a custom look. We truly care about each and every order entrusted to us. From our family to yours, we always go the extra mile to make your gift the perfect one!

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8:30am to 5:00pm Monday - Friday 

8:30am to 2:00pm Saturday 

Closed on Sundays

Open Late During Holidays


Our shop is closed the following holidays: New Years Day, Easter, Mother’s Day, Apple Blossom (first weekend in May), Newtown Heritage Festival (last weekend in May), Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and the 26th of December.

To ensure on-time delivery during the busy holiday seasons, please place your order by at least noon of the day preceding the holiday.

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· Contemporary and Traditional Fresh Arrangements · Green and Blooming Plants · Dish Gardens · Silk Arrangements · Balloons · Stuffed Animals · Greeting Cards · Candles · Gift Certificates · Weddings · Funeral Designs · Teleflora wire service World-wide delivery ·

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If you have any questions or need more information, please contact us by calling us directly at (540) 869-4499. We're always here to serve you and make your flower-sending experience a pleasure.



The Flower Center
5405 Main St.
Stephens City, VA 22655-0190

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Our shop serves the following areas in Virginia: Stephens City, Winchester, Stephenson, Clearbrook, Middletown, Strasburg, White Post and Lake Frederick.

We do not service the following rural areas: Cross Junction, Gore, Mountain Falls, Shawneeland, Star Tannery, or Timber Ridge.

 

We service the following local hospitals and funeral homes:

 -Winchester Medical Center  

-Winchester Rehab Center                      

-Blue Ridge Hospice

-Cartwright’s Funeral Home                        

-Omps Funeral Home- Amherst Chapel, Winchester

-Omps Funeral Home- South Chapel, Winchester/ Rt. 522        

-Jones Funeral Home- Winchester                

-Jones Funeral Home- Stephens City

-Enders and Shirley Funeral Home- Stephens City location only

-Michael R. Phelps and Associates Funeral Home- Winchester

-Stover’s Funeral Home- Strasburg              

 

 

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Please ensure that you have all the delivery information included on your order, such as business name, suite or floor number and recipient's phone number.

**Please do not put your phone number in place of recipient's phone number**. The recipient's phone number is required so we can resolve any delivery issues as soon as possible (i.e. wrong addresses, addresses we are unable to find, to let them know we left their delivery on their porch, etc).  We do not generally call before delivery unless instructed to with the exception of work addresses where the building is secure and we have no other option but to call to set-up delivery AND rural addresses that are too far a distance for us to make multiple attempted deliveries to.

We may leave deliveries at the recipients address if weather conditions are agreeable and there is a covered and shaded location. We will then call the recipient phone number provided to let them know where we left the delivery. We may also leave deliveries with neighbors if possible. In that case we also call recipient to let them know.

A local delivery fee of $9.95 will be added to each order (for deliveries outside our local delivery area, this fee may vary). Special and/or timed deliveries require an additional delivery fee.  Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time may be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.


We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders online.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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