About the Company
It is our priviledge to serve the Stephens City, Winchester, White Post, Lake Frederick, Middletown and Strasburg areas. From our historic building on Main Street, we've served our community for over 40 years. We offer fresh arrangements, permanent botanical arrangments, green and blooming plants, stuffed animals, greeting cards, balloons, giftware and chocolates (holidays).
The floral business is not just what we do, it’s our passion! We have over 100 years of combined floral experience, and three “Hokie” alumni on staff, who studied horticulture at Virginia Tech. We are entirely family run and operated with a core staff of Beth and Libby designing, Sarah delivering and Butch in the office.
Quality, design and customer service are our top priorities. Our clients are amazed at the freshness of our bouquets and how long they last! With daily shipments we offer a wide selection of seasonal blooms, properly conditioned to ensure optimal vase life. Our designers are highly skilled in numerous design concepts, and we specialize in creating unique and stylish arrangements, catered to your tastes.
We truly care about each and every order entrusted to us. From our family to yours, we go the extra mile to make your gift the perfect one! Don't see what you had in mind on our website? Call us and we'll be happy to discuss other options with you.
The Flower Center
5405 Main St.
Stephens City, VA 22655
8:30am to 5:00pm Monday - Friday
8:30am to 2:00pm Saturday
Closed on Sundays
Open Late During Holidays
Our shop is closed the following holidays: New Years Day, Easter, Mother’s Day, Apple Blossom (first weekend in May), Newtown Heritage Festival (last weekend in May), Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and the 26th of December.
To ensure on-time delivery during the busy holiday seasons, please place your order by at least noon of the day preceding the holiday.
Our 100% Guarantee
Our commitment to you is 100% satisfaction on all your floral and gift purchases.
If you are not completely satisfied, let us know by calling (540)869-4499.
We accept the following payment methods:
- American Express
- Established House Account
- Contemporary and Traditional Fresh Arrangements
- Green and Blooming Plants
- Dish Gardens
- Silk Arrangements
- Stuffed Animals
- Greeting Cards
- Gift Certificates
- Funeral Designs
- Teleflora wire service
- World-wide delivery
If you have any questions or need more information, please contact us by calling us directly at (540) 869-4499.
We're always here to serve you and make your flower-sending experience a pleasure.
The Flower Center
5405 Main St.
Stephens City, VA 22655-0190
Our shop serves the following areas in Virginia: Stephens City, Winchester, Stephenson, Clearbrook, Middletown, Strasburg, White Post and Lake Frederick.
We do not service the following rural areas: Cross Junction, Gore, Siler, Mountain Falls, Shawneeland, Star Tannery, or Timber Ridge.
We service the following local hospitals and funeral homes:
-Winchester Medical Center
-Winchester Rehab Center
-Blue Ridge Hospice
-Cartwright’s Funeral Home
-Omps Funeral Home- Amherst Chapel, Winchester
-Omps Funeral Home- South Chapel, Winchester/ Rt. 522
-Jones Funeral Home- Winchester
-Jones Funeral Home- Stephens City
-Enders and Shirley Funeral Home- Stephens City location only
-Michael R. Phelps and Associates Funeral Home- Winchester
-Stover’s Funeral Home- Strasburg
Please ensure that you have all the delivery information included on your order, such as business name, suite or floor number and recipient's phone number.
**Please do not put your phone number in place of recipient's phone number**.
The recipient's phone number is required so we can resolve any delivery issues as soon as possible (i.e. wrong addresses, addresses we are unable to find, to let them know we left their delivery on their porch, etc).
We do not generally call before delivery unless instructed to with the exception of work addresses where the building is secure and we have no other option but to call to set-up delivery AND rural addresses that are too far a distance for us to make multiple attempted deliveries to.
We may leave deliveries at the recipients address if weather conditions are agreeable and there is a covered and shaded location.
We will then call the recipient phone number provided to let them know where we left the delivery. We may also leave deliveries with neighbors if possible. In that case we also call the recipient to let them know.
A local delivery fee of $9.95 will be added to each order (for deliveries outside our local delivery area, this fee may vary).
Guaranteed AM, Special and/or timed deliveries may require an additional delivery fee. If you request a delivery time in your special instruction which is outside of our normal delivery run-we will call you to discuss the additional fee required after we receive your order.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery.
Orders received after that time may be delivered the following day.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders online.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country.
Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays.
In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may have to substitute with another color. We will call you if we feel the substitution is substantially different enough that your approval is needed.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
When making a purchase on our site, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.