Frequently Asked Questions

           “What if you attempt delivery and no one’s home?”

- We assess each delivery situation on an individual basis.  If the delivery location looks safe with a protected area to keep the bouquet shaded and away from the elements, we will leave it there and follow up with a phone call to the recipient.  If we are unable to leave it at the residence, our next step is to try to leave it with a neighbor.  If both these options are unavailable we then leave a tag on the recipients door letting them know we were by with a special delivery.  We ask that they call us to arrange a new delivery or they may come to our shop and pick up their bouquet. 

“How do I make my flowers last longer?”

- The best way to keep your flowers fresh is first to always keep the water level of the container as full as possible.  Flowers not only take up water through the end of the stem, but also through the sides of the stems themselves.  Keep your bouquet in a cool location in your home, away from direct sunlight or electronics and appliances that give off heat.  With each bouquet we include a complimentary care tag and a packet of floral preservative. Simply follow the directions on the back of the packet to help extend the life of your flowers.

          “Speaking of floral preservative, what’s in that stuff?”

- Floral Preservatives are made up of three basic components.  Sugar, for nutrition, an acidifier, to lower the water’s pH, and a class of compounds that act as stem unpluggers.

“Where do your flowers come from?”

-We order our flowers from wholesalers on the east coast who buy straight from the growers.  Fresh cut varieties you see in shops today are grown all over the world, in South America, Europe, Australia, Africa, and domestic nurseries in California, Florida and other warm climate states in America.

          “Why does the price of flowers go up during holidays?”

-Like other agriculture markets, the prices of products are largely dictated by supply and demand.  For example, for Valentine’s Day, on average, more than 100 million roses are sold nationwide.  Growers start on their rose crops after Christmas and require additional labor at all levels of production.  Since the holiday falls in the middle of winter there are higher heating costs, and because of the volume of roses additional transportation and delivery are also needed.  Each of these factors contributes to the proportionate cost of flowers during Valentine’s and other major floral holidays.

“Is it still appropriate to send flowers to a funeral if the death notice mentions a charitable donation?”

-Yes.  Flowers help say what is often too difficult to express, they are always appropriate and in good taste.  Flowers also play a functional role, adding warmth to the service and providing visible emotional support that the family needs during this time.